Can you sue UPS for delivering a Package to a wrong address? 9 Answers as of June 26, 2013

UPS delivered my B/L and Export Certificate for a vehicle to a wrong address. No one lives there and it’s been empty for 2 weeks. The shipyard charges $50/day and I will have to pay this charge at pick up. I left a note and have been driving around the wrong address for the past two weeks and I can confirm that no one is living there. The documents were sent with UPS express Critical 1-day service. I noticed that the paper work was sent to the wrong address (and it was the driver's mistake not the shipper). UPS filed an incident report and has refunded the delivery charge. However, they are unwilling to pay for any extra charges. I still don't know what the extend of the charges will be since I still haven't gotten the documents. Without the documents I cannot pick up the car. Also, the documents cannot be reproduced. Oh and I am from BC Canada. Any advice would be much appreciated.

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William Bidwell, Attorney at Law | Bill Bidwell
Contact the shipper and request them to issue a new document. The goal is to pick up your car. UPS would have refunded the shipper, and the shipper should now be aware of the problem.
Answer Applies to: Michigan
Replied: 10/17/2012
Lombardi Law Firm
Lombardi Law Firm | Steve Lombardi
Read the shipping agreement and I think you'll find UPS is pretty lawyer ed up when it comes to CYA language.
Answer Applies to: Iowa
Replied: 10/17/2012
James M. Osak, P.C.
James M. Osak, P.C. | James M. Osak
Do you mean United Parcel Service or US Post Office (USPS)? UPS = Yes you can sue. USPS = Very difficult = not likely.
Answer Applies to: Michigan
Replied: 10/17/2012
David F. Stoddard
David F. Stoddard | David F. Stoddard
Yes, you can sue for your consequential damages. However, when you ship UPS, you may sign a waiver that prevents you from suing for consequential damages. Once you determine your damages, you should then decide whether it is worth getting an attorney involved, or whether you should bring the case yourself in Small Claims Court. in South Carolina, you can sue for up to $7,500.00 in small claims court.
Answer Applies to: South Carolina
Replied: 10/17/2012
Paul Whitfield and Associates P.A.
Paul Whitfield and Associates P.A. | Paul L. Whitfield
Lawsuits are based on real injury and real damages. What is your damage? you have hurt feelings and inconvenience but dollar damages? Not so much. Who is going to pay for attorney fees while your lawyer jumps thru the litigation hoops for a year or two?
Answer Applies to: North Carolina
Replied: 10/17/2012
    The Law Office of Darren Aronow, PC
    The Law Office of Darren Aronow, PC | Darren Aronow
    I am not familiar with laws in Canada, but the shipper should check the contract with UPS when shipping to see if there is a disclaimer against damages for this type of mistake.
    Answer Applies to: New York
    Replied: 10/17/2012
    Andrew T. Velonis, P.C.
    Andrew T. Velonis, P.C. | Andrew Velonis
    There is probably language on the ticket when you arrange for the shipment that their liability is limited to the shipping charge.
    Answer Applies to: New York
    Replied: 10/17/2012
    Bulman Law Associates PLLC Injury Law Firm
    Bulman Law Associates PLLC Injury Law Firm | Thomas Bulman
    Be nice and see if UPS will pay. Not enough to make a lawsuit out of it. Aren't their agents who do all this for a fee?
    Answer Applies to: Montana
    Replied: 6/26/2013
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